Special Mothers Day Gifts | Personalised Mothers Day Candle

Eco Coco sustainably sourced coconut and soy wax. Paraben free fine fragrance oil produced in the UK

Wood Sage & Sea Salt Fresh coastal escape with earthy sage, sea salt minerals and driftwood – crisp, clean and utterly invigorating.

Cashmere & Musk Soft, luxurious warmth with velvety cashmere, sensual musk and powdery comfort – elegant and enveloping.

Lime Basil & Mandarin Vibrant citrus burst with zesty lime, aromatic basil and sweet mandarin – fresh, uplifting and energizing.

Chocolate Truffle and Posh Honey: Decadent indulgence with rich dark chocolate, creamy truffle and sweet vanilla – pure gourmand luxury.

Earl Grey & Cucumber Refined spa-like blend with bergamot tea, crisp cucumber and subtle citrus – calming and sophisticated.

Aqua Minerals & Sea Kelp Ocean-fresh vitality with marine minerals, sea kelp and watery notes – clean, revitalizing and spa-like.

Velvet Rose & Oudh Luxurious oriental blend with velvety rose petals, precious oudh and warm spices – rich, exotic and captivating.

SHIPPING POLICY:

Thank you for supporting Hazel Glow! As a small independent business, every order means the world to us.

We aim to dispatch all orders within 3 working days of purchase. Please note that working days are Monday to Friday and do not include weekends or public holidays.

Once dispatched, delivery times will depend on the shipping method you select at checkout and your location. We currently ship within the UK only.

You will receive a confirmation email once your order has been posted. If you have any questions about your order or need assistance, feel free to get in touch — we're always happy to help.

Thank you for choosing to shop small and support handmade.

RETURNS & REFUND POLICY:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@hazelglow.co.uk

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@hazelglow.co.uk.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at hello@hazelglow.co.uk.

HOW TO USE YOUR HAZEL GLOW CANDLE

Before First Use: Remove all packaging materials and place your candle on a stable, heat-resistant surface away from drafts, flammable materials, and out of reach of children and pets. Trim the wick to approximately 5mm (¼ inch) before lighting for the first time.

Lighting Your Candle: On the first burn, allow the wax to melt completely across the entire surface to the edges of the container. This creates an even "melt pool" and prevents tunneling, ensuring your candle burns evenly throughout its life. This typically takes 2-3 hours for our candles.

Wick Trimming: Before each use, trim the wick to 5mm (¼ inch) to ensure a clean, safe burn. This prevents excessive smoking, soot buildup, and keeps the flame at the optimal height. Use wick trimmers or scissors, and always trim when the wax is cool and solid.

Burn Time: Never burn your candle for more than 4 hours at a time. Allow the candle to cool for at least 2 hours before relighting. This helps maintain the quality of the wax and fragrance.

Safety Guidelines:

• Never leave a burning candle unattended
• Keep away from children, pets, and flammable materials
• Place on a stable, heat-resistant surface
• Keep away from drafts, vents, and air currents
• Never move a burning candle or one with liquid wax
• Extinguish the candle if the flame becomes too high or flickers repeatedly
• Stop burning when 10mm (½ inch) of wax remains at the bottom
• Never use water to extinguish a candle
• Keep the wax pool free of wick trimmings, matches, or debris

Extinguishing Your Candle: Use a candle snuffer or gently blow out the flame. Avoid using the lid to extinguish as this can cause smoke and damage the container. Allow the candle to cool completely before moving or replacing the lid.

Care & Maintenance: Store your candle in a cool, dry place away from direct sunlight to preserve the fragrance and prevent discoloration. If the surface becomes dusty, gently wipe with a soft, dry cloth.

Decorative Elements: Our candles feature hand-arranged decorative succulents. These are designed to remain on the surface throughout the candle's life. If any decorative elements become loose, carefully remove them before lighting.

Enjoy Responsibly: Following these simple guidelines will ensure you get the maximum enjoyment, burn time, and safety from your Hazel Glow candle.